Data and Decision Making Same Organization, Different Perceptions; Different Organizations, Different Perceptions
Publisher: American Journal of Evaluation, vol. 37, no. 4
Dec 01, 2016
- Within an organization, managerial and nonmanagerial staff working for the organization and staff from a prominent funder all expressed different perceptions of the same organization’s DDDM activities and culture.
- Study findings provide insights into how to improve an organization’s capacity to build and use performance management systems, which include building a common understanding about what activities are—or are not—being undertaken.
- Study findings suggest that research on DDDM using information from only one respondent in each organization or only one organization might not be reliable or generalizable.
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